Question 1

Do you ship outside Ireland?

Accepted Answer

Yes - we're based in Drogheda, Ireland. We ship within Ireland via An Post, and internationally via DPD, with tracked delivery on every order.

Question 2

How long does delivery take?

Accepted Answer

Orders within Ireland typically arrive within 5 business days via An Post. International delivery via DPD usually takes 5–10 business days depending on destination. Shipping cost is calculated at checkout based on weight and location.

Question 3

Can I customise an item?

Accepted Answer

Yes! Most pieces can be customised - a different colour, size, or a small personal detail. Open any product page and use the "Customise this piece" option, or visit our Custom Order page to describe your idea from scratch. Customisation adds 20% to the price and takes 10–15 business days, plus delivery.

Question 4

Do you offer gift wrapping?

Accepted Answer

Every order is packed with care as a gift-ready presentation. Add a personal gift note and gift wrapping at checkout.

Question 5

Do you sell gift cards?

Accepted Answer

Gift cards aren't available in the store yet - check back soon, or reach out via Custom Order if you'd like to arrange one in the meantime.

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